Privacy Policy

Buy All Types of Scrap ("we," "us," "our") operates the website scrap-kh.com and provides scrap metal, e-waste, vehicle, cardboard, and plastic collection services in Phnom Penh, Cambodia. This Privacy Policy explains what information we collect when you visit our site or request a quote, how we use it, and the choices you have.

1. Information We Collect

We collect information in the following ways:

• Quote requests: When you submit our "Request a Private Quote" form, we collect your name, phone number, Telegram username (if provided), scrap category, and any details or quantities you enter, so we can respond with pricing and arrange pickup.
• Account sign-in: If you sign in using Google Sign-In or an email/password account, we collect the email address and basic profile information needed to operate your account.
• Automatically collected data: Like most websites, our hosting and analytics tools (including Google Analytics and Firebase) may automatically log your IP address, browser type, device type, and pages visited, to help us understand site usage and fix problems.
• Cookies: We use cookies for basic site functionality (such as remembering your language and dark/light mode preference) and, where you consent via our cookie banner, for analytics and advertising purposes.

2. How We Use Your Information

• To respond to your quote request and arrange free pickup or drop-off of your scrap materials.
• To contact you by phone, WhatsApp, or Telegram about your request.
• To operate and improve the website, including troubleshooting technical issues.
• To display relevant market updates and news you've opted to view.
• To comply with legal obligations where applicable.

We do not sell your personal information to third parties.

3. Third-Party Services We Use

Our website relies on the following third-party service providers, each of which processes limited data on our behalf under their own privacy terms:

• Google Firebase (Firestore database, Authentication, Storage, Analytics) — stores account data, quote submissions, and uploaded media, and provides basic usage analytics.
• Google Sign-In — used only if you choose to sign in with your Google account.
• Google AdSense — may display ads on our site and use cookies to personalize them based on your browsing activity, subject to your cookie consent choices. You can control ad personalization through Google Ad Settings.
• Telegram — if you contact us via Telegram or submit a quote request, your message is delivered to our team's Telegram account.
• Google Maps — embedded to show our location; Google's own privacy policy applies to this embed.

4. Cookies

We show a cookie consent banner when you first visit. You may accept or decline non-essential cookies (such as analytics and ad personalization). Essential cookies needed for basic site function (like remembering your theme preference) are used regardless, since the site cannot operate correctly without them.

5. Data Retention

We retain quote request information for as long as needed to complete your transaction and for a reasonable period afterward for record-keeping and dispute resolution. Account data is retained until you request deletion or close your account.

6. Your Rights

You may ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below. We will respond within a reasonable timeframe.

7. Children's Privacy

Our services are intended for adults conducting scrap sale transactions and are not directed at children. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.